З Mr Bet Casino Verification Process Explained
Learn the step-by-step process for verifying your Mr Bet casino account. Understand document requirements, verification timing, and common issues to ensure smooth access to your funds and gaming features.

Mr Bet Casino Verification Process Explained Step by Step

I signed up in under two minutes. Got my VoltageBet bonus review. Then, boom – account frozen. No warning. Just “verify your identity” in red letters. I didn’t even know what they wanted. (Seriously, who says “proof of address” and then expects a utility bill from 2018?) My first mistake? Not reading the document list before hitting “submit.”

They want your ID–passport or driver’s license, no selfies, no blurry phone pics. Just clear, legible, front and back. I used my passport. Took 10 seconds. But the second upload? I used a slightly tilted photo. Rejected. (Why do they even care if it’s crooked? It’s not like I’m trying to fake my name.)

Proof of address? Not a bank statement. Not a credit card. A utility bill, lease agreement, or government letter. All within the last 90 days. I used a water bill. It had my name, address, and date. Passed. But if your name’s misspelled? Or the address doesn’t match the one in your account? Game over. No second chances. (I’ve seen players get stuck on this for weeks because they used a PDF with a wrong zip code.)

Payment method matters too. If you funded via Skrill, they’ll ask for a Skrill transaction history. If you used Neteller, same. I used a crypto deposit. No issue. But if you’re using a prepaid card? Good luck. They’ll want to see the card’s name, the transaction ID, and the date. (I once saw a player get rejected because the deposit was labeled “gift” instead of “deposit.”)

Submit everything. Wait 24 hours. If you’re still stuck? Check spam. Check your email provider. (Yes, sometimes it lands in Promotions.) If nothing? Contact support. Use live chat. Not email. Not ticket. Live chat. They answer in under 5 minutes. But don’t say “I need help.” Say “My verification’s stuck. I’ve uploaded my passport, proof of address, and Skrill receipt. What’s missing?” Be specific. Be direct. They’ll help. But only if you give them a clear path.

Bottom line: don’t rush. Double-check every file. Make sure the name, address, and date match. No shortcuts. No excuses. One wrong detail and you’re on hold. I’ve seen players lose a week of play over a typo. Don’t be that guy.

How to Submit ID and Proof of Address Documents for Account Verification

I pulled out my passport and the latest utility bill–both in the same name, same address. No faking it. They want proof, not a story.

Scan both documents at 300 DPI. If the file’s blurry, they’ll reject it. I learned that the hard way after my first try got flagged for “poor image quality.” (Yeah, I’m not a pro scanner, but I’m not an idiot either.)

Save the files as PDFs. No JPEGs, no PNGs unless you’re into self-sabotage. Name them clearly: “Passport_JohnDoe.pdf” and “Utility_Bill_JohnDoe.pdf.” Don’t name them “Document1.pdf” and “Doc2.pdf.” That’s not how it works.

Upload both in the same session. Splitting the upload across two days? They’ll flag it as incomplete. I saw someone get stuck for three days because they uploaded the ID on Monday and the address proof on Thursday. (Spoiler: it wasn’t the bank’s fault.)

Make sure the address on the bill matches the one in your account. If you moved last month and forgot to update your profile? That’s on you. They don’t care about your moving truck or the dog that ate your mail.

Use a real email. Not a burner. Not a “casino420@tempmail.com.” They’ll catch that. I’ve seen accounts get frozen over a fake inbox. (And yes, I’ve been there. Don’t be me.)

Wait 12–48 hours. Not 2 minutes. Not “I’ll check it in 5.” They’re not on call. If you’re impatient, go play a slot with a 96.5% RTP and stop obsessing over a verification queue.

Pro tip: Never submit a document with a watermark or overlay. Even if it’s just “For Internal Use Only.” They’ll see it. They’ll reject it. And you’ll waste another day.

What to Do If Your Submission Gets Pushed Back

I got my docs rejected last week. Not a warning. Not a heads-up. Just a cold “Document invalid” in the system. No explanation. No emoji. Just silence. I checked the file–clear, legible, real. So I went straight to the support ticket. Not the chat. The ticket. Because I knew the bot would just loop me back to the same page.

They responded in 47 minutes. Not fast. Not slow. Just… there. Said the ID photo was “too dark at the edges.” Like I was trying to hide my face in a shadow. I wasn’t. But I did use a phone flash. Rookie mistake. I resubmitted with a natural-light shot, no flash, edge-to-edge coverage. Same ID, different lighting. Done.

Then the bank statement came. They flagged it because the name didn’t match the one on the ID–same surname, different first name. My middle name was listed. Not my legal first. I didn’t even realize that was a thing. But it’s not just “close enough.” They want a perfect match. I pulled my old passport, used that. Got approved in 12 hours.

Here’s the real tip: if they reject something, don’t re-upload the same file. Don’t just fix the typo and resend. That’s how you get stuck in a loop. Go back to the original source. Scan it again. Use a flat surface. No glare. No shadows. No phone tilt. Use a proper scanner if you can. Or a tablet with a good camera.

And never use a screenshot of a PDF. They’ll flag it. They see it. They know. If it’s not a clean, original document, they’ll reject it. Plain and simple.

One more thing: if you’re using a prepaid card or a third-party e-wallet, they’ll want proof of ownership. Not just the statement. The account holder name, the transaction history, the registration date. All of it. If it’s not on the same name, it’s dead. No exceptions.

Bottom line: treat every rejection like a clue. Not a failure. A signal. Adjust. Resubmit. Don’t argue. Don’t spam. Just fix it and move. I’ve had two rejections. Both fixed. Both approved. It’s not rocket science. It’s just attention to detail.

Questions and Answers:

How long does the verification process usually take at Mr Bet Casino?

The time it takes to complete verification at Mr Bet Casino can vary depending on how quickly you provide the required documents and how busy their support team is. Most players receive a response within 24 to 48 hours after submitting their documents. If the documents are clear and meet the requirements, the process often finishes faster. It’s best to send copies that are well-lit, properly oriented, and include all necessary details. Delays can happen if the documents are blurry, incomplete, or if there’s a mismatch in the information provided. Checking your email and spam folder regularly helps avoid missing any messages from the casino.

What documents do I need to verify my account at Mr Bet Casino?

To verify your account, Mr Bet VoltageBet Casino typically asks for one document showing your identity and another showing your current address. For identity, a government-issued photo ID like a passport, driver’s license, or national ID card works. For address verification, you can use a recent utility bill, bank statement, or official letter that includes your full name and current address. The document must be no older than three months and clearly show the required details. Make sure the name and address on both documents match exactly what you entered during registration. Avoid using documents with watermarks, redactions, or handwritten notes that could cause confusion.

Can I use a copy of my ID instead of the original for verification?

Yes, Mr Bet Casino accepts scanned copies or clear photos of your ID as long as they are legible and show all the necessary information. The copy should include your full name, photo, ID number, and issue date. It’s important that the image is not cropped, faded, or taken at an angle that makes parts of the document hard to read. Some players use smartphone cameras to take photos, but it’s better to use a flat surface and good lighting to avoid shadows. The casino may ask for a new copy if the first one is not clear enough. Always keep the original document safe and never share it with third parties.

What happens if my verification documents are rejected?

If your documents are rejected, Mr Bet Casino will usually send you a message explaining the reason. Common issues include blurry images, mismatched names, expired documents, or documents that don’t show the full address. In some cases, the system may flag a document if it looks like a template or has been altered. Once you know the reason, you can fix the problem and resubmit. It’s helpful to double-check the document details before sending them again. If you’re unsure, you can contact customer support directly for clarification. Rejection doesn’t mean your account is in trouble — it’s just part of making sure everything is correct and secure.

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